Privacy Policy for SolSetu

Effective Date: April 25, 2026
Website: https://solsetu.com

1. Introduction

Welcome to SolSetu ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://solsetu.com, including any related services, features, or content.

By using our platform, you agree to the terms of this Privacy Policy.

2. Information We Collect

a) Personal Information

• Full Name
• Email Address
• Phone Number
• Business Details (for vendors)
• Location/Address
• Information submitted via forms

b) Non-Personal Information

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Cookies and Tracking Data

3. How We Use Your Information

• Manage vendor listings
• Connect customers with solar vendors (B2B & B2C)
• Send inquiries via Email/WhatsApp
• Improve website experience
• Marketing and promotions
• Customer support
• Legal compliance

4. Vendor & Customer Interaction

SolSetu acts as a facilitator platform:

• User inquiries may be shared with relevant vendors
• Vendors may contact users directly
• SolSetu is not responsible for transactions between users and vendors

5. Cookies

We use cookies to enhance user experience, analyze traffic, and store preferences. You can disable cookies in your browser settings.

6. Third-Party Services

We may use services such as:

• Payment gateways
• Google Analytics
• Tawk.to chat
• Marketing tools

7. Data Sharing

We do not sell personal data. Data may be shared with:

• Verified vendors
• Service providers
• Legal authorities if required

8. Data Security

We implement security measures, but no system is completely secure.

9. User Rights

• Access your data
• Request correction or deletion
• Opt out of marketing

Contact: support@solsetu.com

10. Data Retention

Data is retained only as long as necessary.

11. Children's Privacy

We do not knowingly collect data from individuals under 18 years.

12. Policy Updates

This policy may be updated. Changes will be posted on this page.

13. Contact Information

SolSetu
Gera's Imperium Star, 607
Patto Plaza, Patto Centre
Panaji, Goa 403001
India

Email: support@solsetu.com
Website: https://solsetu.com

14. Consent

By using SolSetu, you agree to this Privacy Policy.